Shipping Information

Shipping Information

At Breaksol, we're proud to offer FREE shipping on all orders.

Order Processing Times

Please allow 1–3 business days for us to process and dispatch your order after it's placed. An order is considered dispatched once it's handed off to our shipping carrier and is in transit to your chosen address. During peak seasons and holidays, processing times may extend up to 7 business days.

Estimated Shipping Times

Estimated delivery time is the transit time after your order has been dispatched to the carrier. It depends on several factors, most importantly your location. Estimated delivery times by country:

🇺🇸 United States: 5–8 business days
🇨🇦 Canada: 4-7 business days
🇬🇧 United Kingdom: 4-7 business days
🇦🇺 Australia: 4-7 business days
🇪🇺 Europe: 4-7 business days

During peak seasons and holidays, carriers may have delays in transit times and tracking updates that are outside our control. International orders may also face unexpected customs delays. These can extend delivery beyond the estimates above.

Order Changes and Accurate Shipping Details

It's the customer's responsibility to make sure shipping details are accurate and complete at checkout. Incomplete or incorrect details may delay processing or result in order cancellation. If our system detects an address issue, our support team will email you to verify your shipping details within 3 business days of your order being placed. If we don't receive a response within that time, we reserve the right to cancel your order.

If you notice an error in your shipping details, please email us at support@breaksol.com within 24 hours of placing your order. We'll do our best to accommodate changes, but we can't guarantee changes after this time.

Delayed Delivery

At Breaksol, we know getting your order on time matters, and we work hard to ship every order as quickly as possible. However, delays can sometimes happen due to circumstances outside our control.

For example, courier partners may face unexpected delays or issues in transit, such as severe weather or transportation disruptions. When this happens, we'll do our best to work with the courier to get your package to you as soon as possible.

Unforeseen issues may also delay the processing or shipment of your order, such as product availability, address verification problems, or payment processing delays. If we run into anything that may delay your order, we'll notify you as soon as possible.

Please note that Breaksol is not liable for delivery delays caused by external factors beyond our control, and we cannot guarantee an exact delivery date. We'll always do our best to keep you updated on your order's status and help resolve any issues that come up.

Lost or Stolen Packages

We understand how frustrating a lost or stolen package can be. Once your package is handed to our courier partners, it's out of our direct control. If your package is lost or stolen, please contact us at support@breaksol.com, and we'll do our best to help.

We also recommend contacting the courier directly to file a claim. Most couriers have a claims process for lost or stolen packages and may need additional information from you. We'll also contact the courier on your behalf to follow up on the claim and keep you updated.

Please note that Breaksol is not responsible for packages lost or stolen during shipping, and these fall outside our refund policy. However, we'll do everything we can to help resolve the issue. If the package is not found or delivered, we may offer a replacement, depending on the situation.

In some cases, the courier may locate the package and deliver it to you. If the package cannot be found, we recommend filing a police report.

Shipping Policy Changes

Breaksol reserves the right to modify or update this Shipping Policy at any time without prior notice. It's the customer's responsibility to review the most recent version before making a purchase and using our products.

By purchasing and continuing to use Breaksol products, customers indicate their acceptance of this Shipping Policy, including any future changes.

We encourage customers to review this policy from time to time to stay informed about updates that may affect their orders. If you have any questions about our Shipping Policy, please contact us at support@breaksol.com.