Returns & Refunds Policy

Breaksol's Commitment to Your Satisfaction

At Breaksol, we're committed to giving you products that help heavy sleepers wake up on time without disturbing the people around them. We believe in our products, and we recommend using them for at least 14 days before considering a return. If you're not satisfied with your purchase for any reason after 14 days, and within our 60-day money-back guarantee, please contact us at support@breaksol.com.

Cancellation Policy

Any changes or cancellations to an order must be made within 24 hours of placing it. After that, we may not be able to accommodate your request because your order will have already entered processing. If you cancel within 24 hours, we will process your refund within 7 business days.

60-Day Money-Back Guarantee

We're confident Pulse works, and we encourage you to give it at least 14 days so your body can adjust to a new way of waking up and you can experience the full benefits of Breaksol. If you're still unhappy and want to return your item, you may do so after 14 days and within the 60-day period covered by our money-back guarantee. Please note that shipping fees (if applicable) are non-refundable.

To start a return, contact our support team by filling out the form on our Contact Us page or emailing us at support@breaksol.com. To speed up your return, please include your order number, or the name and email address used to place the order.

Damaged Items

We take great care in packaging our products to prevent damage during shipping. We consider an item damaged if it has a defect or is physically broken. Damaged packaging from shipping, such as a dented box, is not considered damage if the product inside is in good condition.

If your item arrives damaged, please let us know within 72 hours of delivery. Email support@breaksol.com with a clear photo of the damage, and we'll determine whether you're eligible for a replacement at no cost to you. We do not refund, replace, or accept returns for items damaged through normal use, wear and tear, or misuse.

Shipping and Delivery

While we work hard to deliver your order on time, we cannot be held responsible for shipping or delivery delays outside our control, including those caused by the courier, customs, or other issues during transit. If you have a problem with your delivery, please contact the courier directly for assistance. We are not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

It's the customer's responsibility to enter the correct shipping address at checkout. If the address is incorrect and we are not notified within 24 hours of placing the order, you will not be entitled to a resend or a refund.

Policy Updates

We reserve the right to modify this Return & Refund Policy at any time. It is the customer's responsibility to review the most recent version before purchasing and using our products. By purchasing and continuing to use Breaksol products, customers indicate their acceptance of this Return & Refund Policy.